60 http://www.prwebpodcast.com A Top 30 Stream of InterAct Public Safety Systems Press Releases (in MP3 format) via PRWeb podEditor@emediawire.com (PRWeb) podMaster@emediawire.com Sun, 06 Jul 2008 02:18:15 -0700 InterAct Public Safety Systems http://www.prweb.com/prwebrss.gif 130 49 http://prwebpodcast.com Copyright PRWeb International, Inc. en-us http://blogs.law.harvard.edu/tech/rss A Top 30 Stream of InterAct Public Safety Systems Press Releases (in MP3 format) via PRWeb A Top 30 Stream of InterAct Public Safety Systems Press Releases (in MP3 format) via PRWeb podEditor@emediawire.com PR Web PRWeb no http://www.prweb.com/releases/2006/12/prweb485619.htm http://www.prweb.com/releases/2006/12/prweb485619.htm HyperionMIS provides PSAPs with advanced information tracking for increased public safety. [PRWeb Dec 5, 2006] http://www.prweb.com/releases/2006/12/prweb485619.htm Tue, 5 Dec 2006 11:28:01 -0800 podcrew@extrahoop.com public safety technology used by local, state, national, and international government agencies, today announced the full version release of their Management Information System, HyperionMIS. The new program is designed to meet the most demanding requirements of today's busy public safety answering points (PSAP) with advanced features and easy installation. The previous version of InterAct MIS was best known for its sophisticated reports. With the new upgraded version of the management information system, PSAPs will meet the highest level of efficiency. The new MIS monitors the caller's location and network type, the dispatcher response time, and the amount of calls received to the dispatch center. "The new MIS is a data management information system that reviews call history, data, how many calls have been received, and average ring time," aid Pat King, product manager for InterAct's line of E911 Telephony systems. "Users will have the ability to evaluate call traffic and dispatch performance, to ensure the highest efficiency of their dispatch response teams. The transition to HyperionMIS is also painless, making the technology even more capable." The InterAct Management Information System ensures that dispatch centers are operating to their fullest levels of efficiency. HyperionMIS now supports automatic call distribution (ACD) that ensures calls are answered in the order of which they were received to process data specific to ACD call handling. PSAPs can monitor the efficiency of individual call-takers and dispatchers. The new improved reporting system provides information such as how many calls are answered by each dispatcher per day, and assess the waiting time per caller. The new software runs performance reports on the dispatcher's average call handling time which managers can use in performance evaluations. "Dispatchers need a way of measuring call volume, which is all recorded through HyperionMIS," said Bryan Walker, product specialist for InterAct HyperionMIS. "Managers who previously had little knowledge of the performance of their dispatch agents now have the capability of measuring each dispatcher's call handling time and the number of calls they answer per day. Managers now will be able to justify additions, expand their dispatch centers, and validate company decisions." HyperionMIS also retains information on its server which tracks calls in each class of service--including Voiceover IP (VoIP), cellular phone, or land line. Through the tracking information, dispatch centers can monitor costs incurred from received calls, create funding models to handle their calls, and generate accurate reports of tracked calls. HyperionMIS combines the MIS Modular approach, allowing interoperability between multiple 9-1-1 controllers from different manufacturers simultaneously. InterAct's MIS makes sure that growth and change are never a problem as other programs modify with time. The MIS data re-loader... To read the press release in full goto http://www.prweb.com/releases/2006/12/prweb485619.htm]]> Kelly Sampson InterAct Public Safety Systems Releases New Management Information System for PSAPs public safety technology used by local, state, national, and international government agencies, today announced the full version release of their Management Information System, HyperionMIS. The new program is designed to meet the most demanding requirements of today's busy public safety answering points (PSAP) with advanced features and easy installation. The previous version of InterAct MIS was best known for its sophisticated reports. With the new upgraded version of the management information system, PSAPs will meet the highest level of efficiency. The new MIS monitors the caller's location and network type, the dispatcher response time, and the amount of calls received to the dispatch center. "The new MIS is a data management information system that reviews call history, data, how many calls have been received, and average ring time," aid Pat King, product manager for InterAct's line of E911 Telephony systems. "Users will have the ability to evaluate call traffic and dispatch performance, to ensure the highest efficiency of their dispatch response teams. The transition to HyperionMIS is also painless, making the technology even more capable." The InterAct Management Information System ensures that dispatch centers are operating to their fullest levels of efficiency. HyperionMIS now supports automatic call distribution (ACD) that ensures calls are answered in the order of which they were received to process data specific to ACD call handling. PSAPs can monitor the efficiency of individual call-takers and dispatchers. The new improved reporting system provides information such as how many calls are answered by each dispatcher per day, and assess the waiting time per caller. The new software runs performance reports on the dispatcher's average call handling time which managers can use in performance evaluations. "Dispatchers need a way of measuring call volume, which is all recorded through HyperionMIS," said Bryan Walker, product specialist for InterAct HyperionMIS. "Managers who previously had little knowledge of the performance of their dispatch agents now have the capability of measuring each dispatcher's call handling time and the number of calls they answer per day. Managers now will be able to justify additions, expand their dispatch centers, and validate company decisions." HyperionMIS also retains information on its server which tracks calls in each class of service--including Voiceover IP (VoIP), cellular phone, or land line. Through the tracking information, dispatch centers can monitor costs incurred from received calls, create funding models to handle their calls, and generate accurate reports of tracked calls. HyperionMIS combines the MIS Modular approach, allowing interoperability between multiple 9-1-1 controllers from different manufacturers simultaneously. InterAct's MIS makes sure that growth and change are never a problem as other programs modify with time. The MIS data re-loader... To read the press release in full goto http://www.prweb.com/releases/2006/12/prweb485619.htm]]> 00:15:00 no http://www.prweb.com/releases/GIS_software/E_911/prweb480419.htm http://www.prweb.com/releases/GIS_software/E_911/prweb480419.htm Banks County, GA is expanding its GIS Map data to include buildings, mile markers, landmarks and fire hydrants. This increased detail will ensure the fastest and most reliable response from emergency services. [PRWeb Nov 20, 2006] http://www.prweb.com/releases/GIS_software/E_911/prweb480419.htm Fri, 1 Dec 2006 14:17:08 -0800 podcrew@extrahoop.com InterAct GIS, they can pinpoint your exact location to get response teams on site quickly, when every second counts. Banks County E911 in Georgia realized the need for an advanced mapping system several years ago. They chose the geographic information system (GIS) from InterAct Public Safety Systems, a leading provider of public safety technology systems used by local, state, national, and international government agencies. Throughout the years, InterAct GIS has proven very successful for them, and Banks County is now taking steps to use the system to the fullest potential. Deidra Moore, E911 director, recently started an initiative to identify every building, fire hydrant, landmark, and mile marker in Banks County for use in InterAct GIS. In January of 2007, Banks County will start working on Phase 2 wireless capabilities, meaning that when a call to 9-1-1 comes from a cellular phone, the location of the caller will be pinpointed on the GIS map within meters by triangulating their position using two cellular towers or via GPS from a GPS enabled cell phone. Currently, Banks County is Phase 1 compliant, so only one tower is used to plot the caller location which means they can actually be anywhere within a certain radius of the originating tower. Mapping the buildings, landmarks, mile markers, and fire hydrants will give dispatchers a more accurate map, a critical step in implementing Phase 2 capabilities. But in the meanwhile, it will also give dispatchers an easy method to identify the location of a cellular call and direct response units accordingly, even if the caller is unfamiliar with the area. With two major roadways passing through the county, "we needed to plot landmarks. That's all travelers really know to tell you," said Moore. Banks County hopes to have Phase 2 operating by mid 2007. The enhancements will be beneficial for callers, dispatchers, and emergency services alike. "During a police chase, because we have GIS mapped through the entire county and all roads, we will be able to track the location of our units throughout the county on the map and easily direct other responders out to the location(s)," said Moore. "Some roads in one town have the same name, which can cause confusion when dispatchers are trying to relay location information to responding units. Now we'll be able to give landmark and mile marker information to make communication as clear as possible in these high-stress situations." The undertaking of mapping buildings and landmarks is highly ambitious. Many counties choose to have Kelly Sampson Banks County E911 Expanding InterAct GIS Software to Include Buildings, Landmarks Throughout the County InterAct GIS, they can pinpoint your exact location to get response teams on site quickly, when every second counts. Banks County E911 in Georgia realized the need for an advanced mapping system several years ago. They chose the geographic information system (GIS) from InterAct Public Safety Systems, a leading provider of public safety technology systems used by local, state, national, and international government agencies. Throughout the years, InterAct GIS has proven very successful for them, and Banks County is now taking steps to use the system to the fullest potential. Deidra Moore, E911 director, recently started an initiative to identify every building, fire hydrant, landmark, and mile marker in Banks County for use in InterAct GIS. In January of 2007, Banks County will start working on Phase 2 wireless capabilities, meaning that when a call to 9-1-1 comes from a cellular phone, the location of the caller will be pinpointed on the GIS map within meters by triangulating their position using two cellular towers or via GPS from a GPS enabled cell phone. Currently, Banks County is Phase 1 compliant, so only one tower is used to plot the caller location which means they can actually be anywhere within a certain radius of the originating tower. Mapping the buildings, landmarks, mile markers, and fire hydrants will give dispatchers a more accurate map, a critical step in implementing Phase 2 capabilities. But in the meanwhile, it will also give dispatchers an easy method to identify the location of a cellular call and direct response units accordingly, even if the caller is unfamiliar with the area. With two major roadways passing through the county, "we needed to plot landmarks. That's all travelers really know to tell you," said Moore. Banks County hopes to have Phase 2 operating by mid 2007. The enhancements will be beneficial for callers, dispatchers, and emergency services alike. "During a police chase, because we have GIS mapped through the entire county and all roads, we will be able to track the location of our units throughout the county on the map and easily direct other responders out to the location(s)," said Moore. "Some roads in one town have the same name, which can cause confusion when dispatchers are trying to relay location information to responding units. Now we'll be able to give landmark and mile marker information to make communication as clear as possible in these high-stress situations." The undertaking of mapping buildings and landmarks is highly ambitious. Many counties choose to have 00:15:00 no http://www.prweb.com/releases/2006/8/prweb419851.htm http://www.prweb.com/releases/2006/8/prweb419851.htm E911 suite will make vast improvements in emergency response time. Emergency Notification System will automate eldercare monitoring and homebound check ins. [PRWeb Aug 7, 2006] http://www.prweb.com/releases/2006/8/prweb419851.htm Fri, 4 Aug 2006 17:22:29 -0700 podcrew@extrahoop.com E911 Suite and Emergency Notification System (ENS) to improve the response time of the county’s emergency services. The Hampshire County 911 Center is responsible for dispatching emergency services for over 20,000 residents. Since the center opened in March of 2001, dispatchers have been logging all calls by hand with pen and paper. With the implementation of InterAct’s E911 suite, the process of gathering information from the caller and dispatching emergency services personnel will be automated and streamlined, shaving valuable seconds, even minutes, off of response times. Brian Boley, 911 Director of Hampshire County, considered numerous different E911 systems, wanting to find a program that would integrate their old methods and techniques for a smooth transition while applying the most advanced public safety technology. With InterAct’s CTI, or computer telephony integration interface, a caller’s name and location information is displayed immediately on the screen. Integration with InterAct’s geographic information system (GIS) dynamically displays the location of the called on a corresponding map of the county. As situation details are entered, InterAct’s computer-aided dispatch (CAD) system will make automatic recommendations on which units need to be dispatched to the scene based on a variety of criteria such as unit availability, type, and even proximity to the caller. “We’ve dedicated the last few years to researching applications that would serve the needs of our 911 Center and the citizens we serve and found InterAct was the best solution,” said Boley. “InterAct’s products will put Hampshire County 911 Center in a position to be much more efficient and reduce response times considerably in situations where every second counts.” Hampshire County will also enhance public services with the implementation of InterAct’s Emergency Notification System (ENS). Amber alerts, weather hazards, homeland security notices, and dangerous highway spills can be sent to everyone in the community with a situation-specific message within minutes. The ENS will also enable Hampshire County to make daily checkups on elderly and homebound members of the community. Each day, the ENS can call individuals with a pre-recorded message and ask for acknowledgement that they are okay, something that can be particularly critical during the recent heat waves throughout the United States. Hampshire County will be kicking off the project with the County Commissioners and the 911 Advisory Board in a meeting on August 10th, 2006. The event will begin at 9:00 a.m., at 525 Depot St in Romney, WV. For more information call 304-822-6016. About InterAct Public Safety Systems Since 1975, InterAct Public Safety Systems has led the industry in providing... To read the press release in full goto http://www.prweb.com/releases/2006/8/prweb419851.htm]]> Jennifer Filipowski InterAct to Bring Added Public Safety to Hampshire County Emergency Services Teams E911 Suite and Emergency Notification System (ENS) to improve the response time of the county’s emergency services. The Hampshire County 911 Center is responsible for dispatching emergency services for over 20,000 residents. Since the center opened in March of 2001, dispatchers have been logging all calls by hand with pen and paper. With the implementation of InterAct’s E911 suite, the process of gathering information from the caller and dispatching emergency services personnel will be automated and streamlined, shaving valuable seconds, even minutes, off of response times. Brian Boley, 911 Director of Hampshire County, considered numerous different E911 systems, wanting to find a program that would integrate their old methods and techniques for a smooth transition while applying the most advanced public safety technology. With InterAct’s CTI, or computer telephony integration interface, a caller’s name and location information is displayed immediately on the screen. Integration with InterAct’s geographic information system (GIS) dynamically displays the location of the called on a corresponding map of the county. As situation details are entered, InterAct’s computer-aided dispatch (CAD) system will make automatic recommendations on which units need to be dispatched to the scene based on a variety of criteria such as unit availability, type, and even proximity to the caller. “We’ve dedicated the last few years to researching applications that would serve the needs of our 911 Center and the citizens we serve and found InterAct was the best solution,” said Boley. “InterAct’s products will put Hampshire County 911 Center in a position to be much more efficient and reduce response times considerably in situations where every second counts.” Hampshire County will also enhance public services with the implementation of InterAct’s Emergency Notification System (ENS). Amber alerts, weather hazards, homeland security notices, and dangerous highway spills can be sent to everyone in the community with a situation-specific message within minutes. The ENS will also enable Hampshire County to make daily checkups on elderly and homebound members of the community. Each day, the ENS can call individuals with a pre-recorded message and ask for acknowledgement that they are okay, something that can be particularly critical during the recent heat waves throughout the United States. Hampshire County will be kicking off the project with the County Commissioners and the 911 Advisory Board in a meeting on August 10th, 2006. The event will begin at 9:00 a.m., at 525 Depot St in Romney, WV. For more information call 304-822-6016. About InterAct Public Safety Systems Since 1975, InterAct Public Safety Systems has led the industry in providing... To read the press release in full goto http://www.prweb.com/releases/2006/8/prweb419851.htm]]> 00:15:00 no http://www.prweb.com/releases/2006/7/prweb417166.htm http://www.prweb.com/releases/2006/7/prweb417166.htm Hazard High School deploys TrueSentry intelligent threat detection and response system as part of Rural Law Enforcement Technology Center Initiative, a division of the National Institute of Justice. Innovative digital video surveillance system ties in directly to local 9-1-1 center to decrease response time of law enforcement. Program may ultimately serve as national model for school security. [PRWeb Jul 31, 2006] http://www.prweb.com/releases/2006/7/prweb417166.htm Thu, 3 Aug 2006 10:56:11 -0700 podcrew@extrahoop.com InterAct Public Safety Systems, a leading provider of public safety technology systems used by local, state, national and international government agencies, today announced that Hazard High School in Hazard, Kentucky is installing its TrueSentry solution encompassing a digital video surveillance system, security operations center management, threat response, and dispatch with funds received from a Rural Law Enforcement Technology Center project. InterAct’s TrueSentry technology enables users to command and control disparate video systems, and quickly send alerts and video to a variety of devices. Since the City of Hazard already uses InterAct computer-aided dispatch (CAD) to dispatch law enforcement, the school can escalate incidences directly to the city’s 9-1-1 center, delivering feeds from the school cameras to the dispatcher and first responders. “InterAct understands our security concerns implicitly,” said Donald Mobelini, principal of Hazard High School. “The TrueSentry system provides more video coverage, removing ‘blind spots’ and problem areas not visible with our previous system. I also appreciate the fact that I can access the video surveillance system even when I’m off campus.” With TrueSentry, Hazard High School can better protect its more than 300 students. Previously, the school had eight camera feeds displaying black and white images into the principal’s office. The cameras recorded onto a VHS format, which meant incident retrieval was extremely time-consuming; it could take up to a whole day to locate a tape and scan it for details on a specific event—an unacceptable timeframe when faced with a security breach. InterAct enables the school to more readily detect threats and respond to them promptly. TrueSentry’s built-in video analytics can recognize pre-defined patterns that can indicate a potential problem. Once an alarm is triggered, the system automatically uploads a digitally signed copy of video from the remote DVR or camera to a central incident video database, providing a redundant backup of any important video event. The system automatically alerts the principal and other key staff by phone, pager, SMS, or email. Authorized personnel can then view the high-quality, live streaming video from all network cameras and access archived video footage of the incident remotely via any web browser. “Our mission is to provide small, rural law enforcement teams with the information on off-the-shelf technology they need to be more responsive to emergencies and security threats,” said Rod Maggard, director of the Rural Law Enforcement Technology Center (RULETC). “InterAct’s products are a perfect fit for project recipients such as Hazard High School. In conjunction with the National Institute of Justice, our expectation is that this project will ultimately serve as the national... To read the press release in full goto http://www.prweb.com/releases/2006/7/prweb417166.htm]]> Jennifer Filipowski Public High School Works With InterAct to Improve Security With Digital Video Surveillance System InterAct Public Safety Systems, a leading provider of public safety technology systems used by local, state, national and international government agencies, today announced that Hazard High School in Hazard, Kentucky is installing its TrueSentry solution encompassing a digital video surveillance system, security operations center management, threat response, and dispatch with funds received from a Rural Law Enforcement Technology Center project. InterAct’s TrueSentry technology enables users to command and control disparate video systems, and quickly send alerts and video to a variety of devices. Since the City of Hazard already uses InterAct computer-aided dispatch (CAD) to dispatch law enforcement, the school can escalate incidences directly to the city’s 9-1-1 center, delivering feeds from the school cameras to the dispatcher and first responders. “InterAct understands our security concerns implicitly,” said Donald Mobelini, principal of Hazard High School. “The TrueSentry system provides more video coverage, removing ‘blind spots’ and problem areas not visible with our previous system. I also appreciate the fact that I can access the video surveillance system even when I’m off campus.” With TrueSentry, Hazard High School can better protect its more than 300 students. Previously, the school had eight camera feeds displaying black and white images into the principal’s office. The cameras recorded onto a VHS format, which meant incident retrieval was extremely time-consuming; it could take up to a whole day to locate a tape and scan it for details on a specific event—an unacceptable timeframe when faced with a security breach. InterAct enables the school to more readily detect threats and respond to them promptly. TrueSentry’s built-in video analytics can recognize pre-defined patterns that can indicate a potential problem. Once an alarm is triggered, the system automatically uploads a digitally signed copy of video from the remote DVR or camera to a central incident video database, providing a redundant backup of any important video event. The system automatically alerts the principal and other key staff by phone, pager, SMS, or email. Authorized personnel can then view the high-quality, live streaming video from all network cameras and access archived video footage of the incident remotely via any web browser. “Our mission is to provide small, rural law enforcement teams with the information on off-the-shelf technology they need to be more responsive to emergencies and security threats,” said Rod Maggard, director of the Rural Law Enforcement Technology Center (RULETC). “InterAct’s products are a perfect fit for project recipients such as Hazard High School. In conjunction with the National Institute of Justice, our expectation is that this project will ultimately serve as the national... To read the press release in full goto http://www.prweb.com/releases/2006/7/prweb417166.htm]]> 00:15:00 no http://www.prweb.com/releases/2006/7/prweb418245.htm http://www.prweb.com/releases/2006/7/prweb418245.htm Georgia County adds Records Management System, Field-Based Reporting, and Mobile CAD to improve emergency workers’ efficiency. County already uses InterAct's Computer Aided Dispatch (CAD). [PRWeb Jul 31, 2006] http://www.prweb.com/releases/2006/7/prweb418245.htm Mon, 7 Aug 2006 10:51:05 -0700 podcrew@extrahoop.com Records Management System (RMS), and Mobile Solutions to bolster the efficiency of its dispatchers, Sheriff’s deputies, and emergency services personnel. The county, which already relies upon InterAct’s Computer Aided Dispatch (CAD) system, will leverage the new tools in order to respond faster and more effectively to emergency situations. Forsyth County’s prior system was antiquated and counter-productive, requiring dispatchers to manually enter data in multiple locations. Deputies in patrol cars were unable to perform paperless reporting and 9-1-1 dispatchers could not provide responding deputies with important data from the CAD system. “InterAct’s CAD system greatly improved our ability to better protect our citizens,” said Pat Giordano, Forsyth County’s 9-1-1 Center director. “We are looking forward to further strengthening that ability by streamlining our reporting system and upgrading the way our Sheriff’s deputies and firefighters receive what could be, in many cases, lifesaving data.” Forsyth County will implement the new systems in three phases over the next six months. First responders will begin with the Mobile Data System, followed by the Records Management System with Field Based Reporting, and finally the Jail Management System. “The Sheriff’s Office is anxious to have InterAct brought on-line,” said Forsyth County Sheriff Ted Paxton. “In the past, we have been unable to access the full capability of our new communications system. InterAct will allow our deputies to have an incredible amount of information at their disposal, information which is vital to our mission. We were very impressed with the InterAct system and its capabilities. The InterAct system is exactly what we needed.” The Mobile Data System will be most critical to the county’s 9-1-1 Center by enabling the deputies, firefighters and their supervisors to receive the full details of incoming calls and other data in real time. In turn, this will help to reduce radio traffic, as well as confusion to everyone receiving the information. “We were pleased when Forsyth took the first step in improving its 9-1-1 dispatching system with our CAD product,” said Andrew “Flip” Filipowski, executive chairman and CEO of InterAct Public Safety Systems. “By implementing the additional solutions, Forsyth County is reaffirming its commitment to protect its citizens.” Forsyth County will be celebrating its new public safety complex and upgraded systems with a grand opening ceremony on August 3, 2006. The event will begin at 10:00 a.m. at 3520 Settingdown Road, Cumming, GA. For more information call 770-886-2802. About InterAct Public Safety Systems Since 1975, InterAct Public Safety Systems has led the industry in providing... To read the press release in full goto http://www.prweb.com/releases/2006/7/prweb418245.htm]]> Jennifer Filipowski Forsyth County, GA Further Empowers First Responders with InterAct Records Management System (RMS), and Mobile Solutions to bolster the efficiency of its dispatchers, Sheriff’s deputies, and emergency services personnel. The county, which already relies upon InterAct’s Computer Aided Dispatch (CAD) system, will leverage the new tools in order to respond faster and more effectively to emergency situations. Forsyth County’s prior system was antiquated and counter-productive, requiring dispatchers to manually enter data in multiple locations. Deputies in patrol cars were unable to perform paperless reporting and 9-1-1 dispatchers could not provide responding deputies with important data from the CAD system. “InterAct’s CAD system greatly improved our ability to better protect our citizens,” said Pat Giordano, Forsyth County’s 9-1-1 Center director. “We are looking forward to further strengthening that ability by streamlining our reporting system and upgrading the way our Sheriff’s deputies and firefighters receive what could be, in many cases, lifesaving data.” Forsyth County will implement the new systems in three phases over the next six months. First responders will begin with the Mobile Data System, followed by the Records Management System with Field Based Reporting, and finally the Jail Management System. “The Sheriff’s Office is anxious to have InterAct brought on-line,” said Forsyth County Sheriff Ted Paxton. “In the past, we have been unable to access the full capability of our new communications system. InterAct will allow our deputies to have an incredible amount of information at their disposal, information which is vital to our mission. We were very impressed with the InterAct system and its capabilities. The InterAct system is exactly what we needed.” The Mobile Data System will be most critical to the county’s 9-1-1 Center by enabling the deputies, firefighters and their supervisors to receive the full details of incoming calls and other data in real time. In turn, this will help to reduce radio traffic, as well as confusion to everyone receiving the information. “We were pleased when Forsyth took the first step in improving its 9-1-1 dispatching system with our CAD product,” said Andrew “Flip” Filipowski, executive chairman and CEO of InterAct Public Safety Systems. “By implementing the additional solutions, Forsyth County is reaffirming its commitment to protect its citizens.” Forsyth County will be celebrating its new public safety complex and upgraded systems with a grand opening ceremony on August 3, 2006. The event will begin at 10:00 a.m. at 3520 Settingdown Road, Cumming, GA. For more information call 770-886-2802. About InterAct Public Safety Systems Since 1975, InterAct Public Safety Systems has led the industry in providing... To read the press release in full goto http://www.prweb.com/releases/2006/7/prweb418245.htm]]> 00:15:00 no http://www.prweb.com/releases/2006/6/prweb397723.htm http://www.prweb.com/releases/2006/6/prweb397723.htm AthenaRMS Simplifies Data Management with Completely Customizable Options [PRWeb Jun 12, 2006] http://www.prweb.com/releases/2006/6/prweb397723.htm Tue, 13 Jun 2006 16:48:43 -0700 podcrew@extrahoop.com InterAct Public Safety Systems, a leading provider of public safety and homeland security technology solutions used by local, state, national and international government agencies, today released their newest product, AthenaRMS, a fully upgraded and enhanced version of their previous Records Management System for Law Enforcement. AthenaRMS will be introduced at the NENA National Show, June 12-13, 2006 in booth #100. While still providing the same highly secure and easily accessible capabilities as InterAct’s previous system, AthenaRMS is much more user-friendly offering complete flexibility for individual law enforcement agencies to customize the system and tailor any screen to reflect their agency’s unique naming conventions and standards. AthenaRMS is a comprehensive police record management system designed specifically to meet the needs of federal, state and local law enforcement and investigative agencies and integrates with InterAct’s entire suite of products to ensure real-time access to mission critical data. It also contains a variety of seamlessly integrated components including a Windows-based user-friendly interface; master file approach; workflow management; address standardization and geocoding; document and image capture and viewers; sophisticated security system; audit logs; search tools; reporting; investigative and crime analysis; web-based and remote clients and a customization toolbox. InterAct has developed an innovative Workflow Management System that is an integral component of AthenaRMS. In other products, Workflow Management is a concept typically only implemented in mobile field reporting. AthenaRMS takes this concept to a new level by enabling an agency to define and utilize workflow management throughout the entire records process. This is a huge benefit as each state’s law enforcement agencies use widely different forms and processes and can now be completely configurable by individual agencies. Approval teams can even be reassigned temporarily on the fly in the event that the usually approver is unavailable. The workflow manager also acts as a “to do list” for officers so each time they log in the system, the status of each report can be viewed. Some of the newest features of AthenaRMS make the system the most user-friendly product available. For example, no other product offers customizable workflow or batch oriented document scanning and indexing, which allows agencies to scan large volumes of paper documents, index and store them with related cases. AthenaRMS also provides document and image capture and viewers enabling an agency to import, store and manage an unlimited number of external documents, images, audio files, and video files to any record in a variety of formats. While it’s important for users to be able to input data into the system quickly and efficiently, it’s equally important for them to be able to export data as easily. Offering an advanced search and query function, AthenaRMS allows users to search and query on any field... To read the press release in full goto http://www.prweb.com/releases/2006/6/prweb397723.htm]]> Jennifer Filipowski Interact Releases Next Generation Records Management System InterAct Public Safety Systems, a leading provider of public safety and homeland security technology solutions used by local, state, national and international government agencies, today released their newest product, AthenaRMS, a fully upgraded and enhanced version of their previous Records Management System for Law Enforcement. AthenaRMS will be introduced at the NENA National Show, June 12-13, 2006 in booth #100. While still providing the same highly secure and easily accessible capabilities as InterAct’s previous system, AthenaRMS is much more user-friendly offering complete flexibility for individual law enforcement agencies to customize the system and tailor any screen to reflect their agency’s unique naming conventions and standards. AthenaRMS is a comprehensive police record management system designed specifically to meet the needs of federal, state and local law enforcement and investigative agencies and integrates with InterAct’s entire suite of products to ensure real-time access to mission critical data. It also contains a variety of seamlessly integrated components including a Windows-based user-friendly interface; master file approach; workflow management; address standardization and geocoding; document and image capture and viewers; sophisticated security system; audit logs; search tools; reporting; investigative and crime analysis; web-based and remote clients and a customization toolbox. InterAct has developed an innovative Workflow Management System that is an integral component of AthenaRMS. In other products, Workflow Management is a concept typically only implemented in mobile field reporting. AthenaRMS takes this concept to a new level by enabling an agency to define and utilize workflow management throughout the entire records process. This is a huge benefit as each state’s law enforcement agencies use widely different forms and processes and can now be completely configurable by individual agencies. Approval teams can even be reassigned temporarily on the fly in the event that the usually approver is unavailable. The workflow manager also acts as a “to do list” for officers so each time they log in the system, the status of each report can be viewed. Some of the newest features of AthenaRMS make the system the most user-friendly product available. For example, no other product offers customizable workflow or batch oriented document scanning and indexing, which allows agencies to scan large volumes of paper documents, index and store them with related cases. AthenaRMS also provides document and image capture and viewers enabling an agency to import, store and manage an unlimited number of external documents, images, audio files, and video files to any record in a variety of formats. While it’s important for users to be able to input data into the system quickly and efficiently, it’s equally important for them to be able to export data as easily. Offering an advanced search and query function, AthenaRMS allows users to search and query on any field... To read the press release in full goto http://www.prweb.com/releases/2006/6/prweb397723.htm]]> 00:15:00 no http://www.prweb.com/releases/2006/6/prweb394281.htm http://www.prweb.com/releases/2006/6/prweb394281.htm University Chooses Computer-Aided Dispatch (CAD), Reporting System, and Mobile Solutions to Help Protect Students and Faculty and Improve Efficiency of Rutgers University Police and Emergency Services personnel [PRWeb Jun 5, 2006] http://www.prweb.com/releases/2006/6/prweb394281.htm Fri, 30 Jun 2006 09:28:35 -0700 podcrew@extrahoop.com InterAct Public Safety Systems, a leading provider of public safety and homeland security technology solutions, announced today that Rutgers University in New Jersey has chosen its entire suite of products, including Computer-Aided Dispatch(CAD), Records Management Solutions (RMS), and Mobile Solutions to enhance the efficiency of its dispatchers, police officers, and emergency services personnel. These integrated products will arm the University with the tools they need to respond quickly and appropriately to emergency situations. Communications Officers found that the University’s previous system was inadequate in addressing the need to retrieve appropriate reports and to capture critical information such as safety policies and procedures and building diagrams. Critical moments of response time were lost during alarm activations, as dispatchers had to refer to a paper manual to identify the alarm code and often had to operate separate systems. “We continually seek ways to enhance the quality of life for our students and faculty members,” said Jay Kohl, Executive Director of Public Safety from Rutgers University. “InterAct will have a profound impact on our ability to respond in the most effective manner to any on-campus security need. We’re very impressed with the care and quality that has clearly gone into the development of these products.” InterAct CAD software will provide university communications officers with clear guidance in receiving and managing emergency calls. Rutgers Division of Public Safety plans to use this intuitive telecommunications aid to record incident details and updates, prioritize events and identify the most appropriate response for each incident. Its automatic vehicle locator and mapping functions will save time in mission critical operations. In addition, integration between the CAD and RMS software will eliminate the need for redundant entries. Additionally, InterAct's CAD system is designed to help speed response times of police and emergency personnel by pinpointing the exact location of 9-1-1 callers. Unlike traditional 9-1-1 trunking systems, which can only identify what dorm building a caller is in, InterAct can integrate with local ALI databases so that dispatchers will be able to identify the caller's specific room and floor number, helping officers or emergency responders get to the scene faster. The implementation will also vastly improve officer safety. First, InterAct will enable Communications Officers to more easily access information on individuals, locations, and vehicles, including any past offenses and events. Dispatchers will be able to instantly relay this information to the responding officers so they know what to expect when they arrive on the scene. Second, the software will provide automatic monitoring of events to track the progress of responding units in real-time. This monitoring will occur automatically; as soon as an officer is dispatched, a timer will begin to track the incident and remind the dispatcher to check back with the officer via radio or touch screen after a specified time period. “Safety is of utmost concern for all of the men and women who serve as members of the police, security and emergency services... To read the press release in full goto http://www.prweb.com/releases/2006/6/prweb394281.htm]]> Liz Erk Rutgers University Secures Campus With InterAct InterAct Public Safety Systems, a leading provider of public safety and homeland security technology solutions, announced today that Rutgers University in New Jersey has chosen its entire suite of products, including Computer-Aided Dispatch(CAD), Records Management Solutions (RMS), and Mobile Solutions to enhance the efficiency of its dispatchers, police officers, and emergency services personnel. These integrated products will arm the University with the tools they need to respond quickly and appropriately to emergency situations. Communications Officers found that the University’s previous system was inadequate in addressing the need to retrieve appropriate reports and to capture critical information such as safety policies and procedures and building diagrams. Critical moments of response time were lost during alarm activations, as dispatchers had to refer to a paper manual to identify the alarm code and often had to operate separate systems. “We continually seek ways to enhance the quality of life for our students and faculty members,” said Jay Kohl, Executive Director of Public Safety from Rutgers University. “InterAct will have a profound impact on our ability to respond in the most effective manner to any on-campus security need. We’re very impressed with the care and quality that has clearly gone into the development of these products.” InterAct CAD software will provide university communications officers with clear guidance in receiving and managing emergency calls. Rutgers Division of Public Safety plans to use this intuitive telecommunications aid to record incident details and updates, prioritize events and identify the most appropriate response for each incident. Its automatic vehicle locator and mapping functions will save time in mission critical operations. In addition, integration between the CAD and RMS software will eliminate the need for redundant entries. Additionally, InterAct's CAD system is designed to help speed response times of police and emergency personnel by pinpointing the exact location of 9-1-1 callers. Unlike traditional 9-1-1 trunking systems, which can only identify what dorm building a caller is in, InterAct can integrate with local ALI databases so that dispatchers will be able to identify the caller's specific room and floor number, helping officers or emergency responders get to the scene faster. The implementation will also vastly improve officer safety. First, InterAct will enable Communications Officers to more easily access information on individuals, locations, and vehicles, including any past offenses and events. Dispatchers will be able to instantly relay this information to the responding officers so they know what to expect when they arrive on the scene. Second, the software will provide automatic monitoring of events to track the progress of responding units in real-time. This monitoring will occur automatically; as soon as an officer is dispatched, a timer will begin to track the incident and remind the dispatcher to check back with the officer via radio or touch screen after a specified time period. “Safety is of utmost concern for all of the men and women who serve as members of the police, security and emergency services... To read the press release in full goto http://www.prweb.com/releases/2006/6/prweb394281.htm]]> 00:15:00 no http://www.prweb.com/releases/2006/5/prweb391253.htm http://www.prweb.com/releases/2006/5/prweb391253.htm Renton Technical College in Washington State’s Dispatcher Course Graduates Report Immediate Value of Program [PRWeb May 30, 2006] http://www.prweb.com/releases/2006/5/prweb391253.htm Tue, 13 Jun 2006 16:04:00 -0700 podcrew@extrahoop.com InterAct Public Safety Systems, a leading supplier of public safety technology systems used by local, state, national and international government agencies, today announced that graduates of Renton Technical College’s (RTC) acclaimed Emergency Dispatcher Program in Renton, Wash., have experienced immediate success in their 9-1-1 dispatching positions. By training within a simulated real-world dispatch environment using systems supplied by InterAct, students were able to gain a more coherent understanding of what the 9-1-1 dispatcher position entails. With this knowledge, graduates are better prepared to handle critical situations where mere seconds could mean the difference between life and death. RTC’s dispatcher training program graduated its first class in August of 2005. Students completed the five-month, 630-hour program using the system based on InterAct’s Computer-Aided Dispatch(CAD) platform. As a result, students were trained with fully functional dispatch systems in every classroom session. This included two-way role playing that allowed the students to become familiar with the technologies and processes dispatchers use. Recent graduate Michelle Canzano directly credits her RTC training with having helped her secure a dispatcher position with Bothell Police Department in Washington prior to graduation. Her class trained in a lab setting that simulated 9-1-1 calls and the CAD, GIS Mapping and E911 telephone systems. The lab included 10 computer-aided dispatch stations around the perimeter with three monitors connected to each station. Each station was connected through a dedicated phone line and network connection to a phone and computer in the classroom. “One of the most crucial elements of my job is the ability to multi-task between the phones, radios and computers,” said Michelle Canzano, Communications Specialist for Bothell Police Department. “Using InterAct’s system in a realistic dispatch environment helped me learn how to manage several calls at once, as well as how to prioritize. Role playing was also key, as it enabled me to ask critical questions I probably wouldn’t have otherwise thought of. From day one in my position I have been able to handle every challenge thrown my way. Every dispatcher in training really should consider a course like this. It makes all the difference in how prepared for the job you are.” RTC students who complete the program emerge with the following certifications: APCO Basic Telecommunicator, APCO Fire Dispatcher, Washington State ACCESS Level II, King County Emergency Medical Dispatch and First Aid/CPR. “The steps Renton Technical College has taken to ensure that graduates possess the life-saving skill levels necessary to serve their communities is invaluable,” said Andrew “Flip” Filipowski, chairman and CEO of InterAct Public Safety Systems. “We just can’t stress it enough- when lives are at stake, public safety agencies need to know that their dispatchers have been trained on all the latest techniques and technology... To read the press release in full goto http://www.prweb.com/releases/2006/5/prweb391253.htm]]> Jennifer Filipowski InterAct Successfully Helps Prepare Dispatchers-In-Training With Hands-On Experience InterAct Public Safety Systems, a leading supplier of public safety technology systems used by local, state, national and international government agencies, today announced that graduates of Renton Technical College’s (RTC) acclaimed Emergency Dispatcher Program in Renton, Wash., have experienced immediate success in their 9-1-1 dispatching positions. By training within a simulated real-world dispatch environment using systems supplied by InterAct, students were able to gain a more coherent understanding of what the 9-1-1 dispatcher position entails. With this knowledge, graduates are better prepared to handle critical situations where mere seconds could mean the difference between life and death. RTC’s dispatcher training program graduated its first class in August of 2005. Students completed the five-month, 630-hour program using the system based on InterAct’s Computer-Aided Dispatch(CAD) platform. As a result, students were trained with fully functional dispatch systems in every classroom session. This included two-way role playing that allowed the students to become familiar with the technologies and processes dispatchers use. Recent graduate Michelle Canzano directly credits her RTC training with having helped her secure a dispatcher position with Bothell Police Department in Washington prior to graduation. Her class trained in a lab setting that simulated 9-1-1 calls and the CAD, GIS Mapping and E911 telephone systems. The lab included 10 computer-aided dispatch stations around the perimeter with three monitors connected to each station. Each station was connected through a dedicated phone line and network connection to a phone and computer in the classroom. “One of the most crucial elements of my job is the ability to multi-task between the phones, radios and computers,” said Michelle Canzano, Communications Specialist for Bothell Police Department. “Using InterAct’s system in a realistic dispatch environment helped me learn how to manage several calls at once, as well as how to prioritize. Role playing was also key, as it enabled me to ask critical questions I probably wouldn’t have otherwise thought of. From day one in my position I have been able to handle every challenge thrown my way. Every dispatcher in training really should consider a course like this. It makes all the difference in how prepared for the job you are.” RTC students who complete the program emerge with the following certifications: APCO Basic Telecommunicator, APCO Fire Dispatcher, Washington State ACCESS Level II, King County Emergency Medical Dispatch and First Aid/CPR. “The steps Renton Technical College has taken to ensure that graduates possess the life-saving skill levels necessary to serve their communities is invaluable,” said Andrew “Flip” Filipowski, chairman and CEO of InterAct Public Safety Systems. “We just can’t stress it enough- when lives are at stake, public safety agencies need to know that their dispatchers have been trained on all the latest techniques and technology... To read the press release in full goto http://www.prweb.com/releases/2006/5/prweb391253.htm]]> 00:15:00 no http://www.prweb.com/releases/2006/5/prweb385174.htm http://www.prweb.com/releases/2006/5/prweb385174.htm New Features and Enhancements Make Computer Aided Dispatch More Intuitive [PRWeb May 15, 2006] http://www.prweb.com/releases/2006/5/prweb385174.htm Wed, 17 May 2006 10:41:40 -0700 podcrew@extrahoop.com InterAct Public Safety Systems, a leading provider of public safety and homeland security technology solutions used by local, state, national and international government agencies, today announced a new version of their industry-leading Computer Aided Dispatch (CAD) system with the introduction of CAD 5.8. While still maintaining the flexibility and efficiency of the original system, CAD 5.8 takes it one step further by offering several new features and improvements to provide users state-of-the-art technology to assist with receiving and managing emergency calls and dispatching them to the appropriate public safety personnel. The CAD system records incident details and updates, prioritizes events and identifies the most appropriate units to respond to each incident. With the release of CAD 5.8, these tasks have been streamlined with several enhancements and new features. Upgrades to the system include an increase in the number of recommended units from eight to 15 per organization and an increase from one to three characters for associated unit types. Computer Aided Dispatch 5.8 includes many improvements in functionality that will allow users to optimize their emergency response time as well as provide comprehensive data collection, data sharing and accurate reporting. Some of these new features include: • On-Demand Response Line-Up – Allows for more precise recommendations when escalating alarm levels or for critical situations • New CLI “Watch Incident” – Provides enhanced multi-tasking capabilities by allowing users to view an event with call information, unit history and narratives while displaying changes in real-time. • CAD Incident Media attachments – No restrictions on the type of media that can be attached to a CAD Incident Detail report. This includes radio traffic, map images or other pertinent data. • Enhanced Wrecker Module – Allows for reassignment and increased search functions of wrecker companies. • Hydrant Table Alert Hit – The hydrant button will now be framed in red if there is an exact match on the address entered. InterAct’s Computer Aided Dispatch 5.8 numerous upgrades and additional features ensure that data is easily understood and managed even in the most difficult situations. “InterAct responds to the needs of dispatchers by providing the most cutting-edge CAD technology,” said Andrew “Flip” Filipowski, executive chairman and CEO of InterAct Public Safety Systems. “We’ve listened to our customers’ feedback and have incorporated enhancements and new features into the CAD 5.8 upgrade based on their specific needs.” About InterAct Public Safety Systems Since 1975, InterAct Public Safety Systems has led the industry in providing mission-critical public safety and homeland security systems and products. Our 9-1-1 systems revolutionize the way public safety agencies handle information and how first-responders carry out their missions. We offer dynamic Records Management solutions that allow agencies to quickly extract, filter and share information to better manage their internal information processes. First responders from a variety of agencies and jurisdictions gather and share crucial information... To read the press release in full goto http://www.prweb.com/releases/2006/5/prweb385174.htm]]> Liz Erk InterAct Introduces Computer Aided Dispatch 5.8 InterAct Public Safety Systems, a leading provider of public safety and homeland security technology solutions used by local, state, national and international government agencies, today announced a new version of their industry-leading Computer Aided Dispatch (CAD) system with the introduction of CAD 5.8. While still maintaining the flexibility and efficiency of the original system, CAD 5.8 takes it one step further by offering several new features and improvements to provide users state-of-the-art technology to assist with receiving and managing emergency calls and dispatching them to the appropriate public safety personnel. The CAD system records incident details and updates, prioritizes events and identifies the most appropriate units to respond to each incident. With the release of CAD 5.8, these tasks have been streamlined with several enhancements and new features. Upgrades to the system include an increase in the number of recommended units from eight to 15 per organization and an increase from one to three characters for associated unit types. Computer Aided Dispatch 5.8 includes many improvements in functionality that will allow users to optimize their emergency response time as well as provide comprehensive data collection, data sharing and accurate reporting. Some of these new features include: • On-Demand Response Line-Up – Allows for more precise recommendations when escalating alarm levels or for critical situations • New CLI “Watch Incident” – Provides enhanced multi-tasking capabilities by allowing users to view an event with call information, unit history and narratives while displaying changes in real-time. • CAD Incident Media attachments – No restrictions on the type of media that can be attached to a CAD Incident Detail report. This includes radio traffic, map images or other pertinent data. • Enhanced Wrecker Module – Allows for reassignment and increased search functions of wrecker companies. • Hydrant Table Alert Hit – The hydrant button will now be framed in red if there is an exact match on the address entered. InterAct’s Computer Aided Dispatch 5.8 numerous upgrades and additional features ensure that data is easily understood and managed even in the most difficult situations. “InterAct responds to the needs of dispatchers by providing the most cutting-edge CAD technology,” said Andrew “Flip” Filipowski, executive chairman and CEO of InterAct Public Safety Systems. “We’ve listened to our customers’ feedback and have incorporated enhancements and new features into the CAD 5.8 upgrade based on their specific needs.” About InterAct Public Safety Systems Since 1975, InterAct Public Safety Systems has led the industry in providing mission-critical public safety and homeland security systems and products. Our 9-1-1 systems revolutionize the way public safety agencies handle information and how first-responders carry out their missions. We offer dynamic Records Management solutions that allow agencies to quickly extract, filter and share information to better manage their internal information processes. First responders from a variety of agencies and jurisdictions gather and share crucial information... To read the press release in full goto http://www.prweb.com/releases/2006/5/prweb385174.htm]]> 00:15:00 no