Strategic focus on web based, platform neutral ITIL product development wins key accounts against Unicenter and Remedy.

Newport Beach, CA -- (PRWeb via WORLDVIEW) February 21, 2006 -- LiveTime Software, a leading provider of web based customer service and support software, today announced record growth in 2005. Overall, the company enjoyed more than 300 percent revenue growth during the 12-month period ending December 2005, completing its third consecutive year of strong growth.


LiveTime’s suite of service management software helps organizations centrally manage their customer support initiatives, streamline workflow, minimize costs, and implement industry-backed best practices, including IT Infrastructure Library® (ITIL). LiveTime’s continued growth reflects its commitment to deliver a vendor neutral, web based service and support solution that is easy-to-use and administer, fast to implement, and extremely scalable.

Broad industry acceptance at the enterprise level helped to fuel growth, with a majority of cases involving replacements of Unicenter and Remedy. With virtually no implementation or consulting requirements, LiveTime solutions are typically less than 4 times the total cost of other vendors. Recent customers include: Columbus Metropolitan Library, D&H Distribution, Union Bay Clothing, InComm, WWL-TV, Pathway Communications and EBY Brown.

Last year LiveTime expanded its Reseller Partner Program and extended international sales and distribution efforts, which further contributed to the company’s strong growth. Highlights include a partnership with Jupiter Red, the premier UK LANDesk Expert Solution Provider, and leading distributor, Mexon Technology, for sales in the Netherlands, Belgium, Luxemburg and France. Additionally, approval and registration within the US federal government GSA Advantage program means LiveTime’s product line is now available to Public Sector institutions across the United States.

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