Changes in IT and service delivery -- based on survey of more than 200 CIO’s and technology/service providers.

San Mateo, CA (PRWEB) October 24, 2006 -- Digital Fuel, the leader in Business Service Management, is hosting a webinar featuring an analyst from Forrester Research, Inc. entitled: The New Ecosystem: Technology and Service Blur at a Faster Pace. The webinar will focus on changes in IT and service delivery. The webinar is based on a Forrester Research survey where they interviewed more than 200 CIO's and 17 technology and service providers to find out about changes in IT and Service Delivery. Their research found that market forces of commoditization, industrialization, and globalization, along with changing buyer sentiments, will accelerate a shift in the dominant form of IT delivery by 2012 from buyers self-integrating technology to having it assembled and managed by outside providers ("IT's Future As A Service-Better Late Than Never, Forrester Research, Inc., September 2006"). The webinar is scheduled for Wednesday, October 25, 2006 at 11:00 am EST.

Featured Speakers and Topics
The New IT Ecosystem - Placing Service Providers and Telecommunications Companies at the Hub
Julie Giera, Vice President, Forrester Research, will present the results of this study and an important finding that emerged: the resulting structure will place service providers and telecommunications companies with the strongest capabilities at the hub of the new IT ecosystem. But in order to stay in the game, today's vendors and service providers will need to overcome their own inertia around the development of IP, rigid engagement models, and outdated partnering strategies.

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